What is our return policy?
We gladly accept exchanges only within 30 days of the original purchase date. After 30 days, all sales are final. Some exceptions to this rule are as follows: All Shoe and Apparel purchases must be exchanged within 14 days of the original purchase. All Special-Order Merchandise is a final sale. All Sale merchandise is a final sale. All Christmas merchandise purchased after December 1st is a final sale.
Can Bitty Bucks be redeemed online or in store only?
Bitty Bucks can only be redeemed in store.
Can gear be bought online and picked up at the store or delivered locally?
Are sale items online final sale? What is final sale?
What are our stores hours?
Where is our store located?
What is the best way of reaching us if you have any questions about your purchase?